BA - Shanghai - C11/Officer (R21026146)

  • Citi
  • 上海市
  • 11 days ago


Job Description

The Business Analysis Senior Supervisor is an intermediate management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.

The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.


Supervise a business analysis team (consisting of support staff and/or entry-level analysts) with responsibilities including work allocation, budget and planning, performance evaluation, compensation, and other duties as assigned

Improve process efficiencies in support of unit objectives and recommend new work procedures

Ensures resource gaps are addressed as a priority to avoid business service disruption

Support quality and control function, including performing risk assessments/tests and evaluating process procedure changes

Work as a team to achieve objectives and solve problems based on analysis of information

Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedent

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


2-5 years of relevant experience

Demonstrated analytical, organizational and presentation skills

Proven ability to work independently and in a team

Consistently demonstrate clear and concise written and verbal communication

Proven ability to manage a diverse project portfolio


Bachelor's degree/University degree or equivalent experience


Job Family Group: Technology


Job Family: Business Analysis / Client Services


Time Type: Full time


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